Girls Night Out

I used to say, “Be wary of the chick who has no girlfriends.” Because, really, if she has no girlfriends, there is probably a reason. Until I realized, I’m that girl!

Well, I was that girl. And I’m also kinda exaggerating. I did have girlfriends, just not nearly as many as I do guy friends. Why do I have more dudemanbro’s than honeygirlsisterloveyouslutbitches in my life? I blame work. Let’s face it- most of the chicks in adult are in the front end of the business, whereas I’m in the background talking about the mobile landscape with webmasters and content owners. I’m also serially monogamous, having had a few months of down long between three long term relationships. In two of those relationships, I lost the friends in the divorce. :(

As such, I’ve never been to a bachelorette party. I’ve been to a bachelor party (AS A GUEST! AS A GUEST!), which makes the first statement even more upsetting and sad. However, since the advent of my current relationship, and since it’s a steady and stable one at that, I’ve amassed quite an impressive arsenal of vulva-owning human companions. In the past year, I have been invited to not one, not two, but three bachelorette parties! Go me.

I think gawd doesn’t want me to have girlfriends. You see, for each bachelorette party, I was out of town. And not just in the next city. More like over the Pacific Ocean, weeping into my century egg congee because I was in China while my very first, then second bachelorette party went underway without me. Or pensively sipping a gin and tonic while Skrillex lulled me into dolefulness last week in Las Vegas for missing my third party… Ok, not really. I was bummed to have missed it- but Skrillex. was. awesome… And I was in Vegas for work (Internext and AVN).

Awl aye wants iz just one bachelorette pawty. :(

My friend Jill took pity to my plight. Jill was one the bachelorette who had invited pervy ol’ me. She’s since gotten married, but is having another ceremony in India. So, she thought, that calls for another party! And hence became the fourth bachelorette party I’ve been invited to and the first one I was able to attend. Sadly, no penis veils or blow job shots, but we did have alot of fun. Almost too much fun. :) Almost.

Le sigh. I love my girlfriends.

And nao, pictures!

Getting started

Pet the bachelorette

The cocktails are kicking in.

At Seasound Lounge

MOAR G3RLS!

Customer service done right

Very Sexy... customer service

Last month, I posted an entry about the customer service nightmare that is Paul Christoforo. His is a rare case but I’ve also found that the other end of the spectrum- superb customer service- is also just as rare. Often customers find ourselves in the middle ground, in which resides 24-48 hour automated responses, hard-to-find phone numbers, and even-harder-to-find operators. These customer service experiences are not necessarily bad, but they’re not necessarily good either.

That’s why I was so very pleasantly surprised by my interactions with Victoria’s Secret today. So much so, that I made notes to apply in my dealings with MiKandi customers.

A week ago, I made on order online for some clothing, which they don’t sell in their stores. When I came back from my trip to Las Vegas, I excitedly tracked the order. It would arrive on Monday. But when I tracked the package again on Monday, UPS was having trouble locating my address. It turns out I had entered the wrong mailing address when I placed my order. Supremely upset with myself, and sure that I’d have to pay additional shipping charges for my mistake, I emailed Victoria’s Secret with my order number and my correct mailing address. Immediately, I received an automated response saying they’d contact me within 24 hours.

Dear Valued Customer,

Thank you for contacting VictoriasSecret.com. We are always happy to hear from you and to assist you with any questions or concerns.

Our goal is to personally answer your email within 24 hours.

Thank you for contacting Victoria’s Secret.

What stood out to me was that they said they’d personally respond. That’s new, but I was a little skeptical. Until…

Hello Jennifer,

Thank you for taking your time to contact us concerning the shipping address update United Parcel Service (UPS) is requesting for your order.  It’s my pleasure to respond to you personally.  I apologize for any inconvenience this matter may have caused.

According to the UPS tracking information, your package is out for delivery today, January 24, 2012.

If you do not receive your package today, January 24, 2012, please let us know if you would like a refund or a replacement for the package.  If requesting a replacement, please confirm the shipping address for prompt delivery.

You can check the status of your order or view your order history online by clicking on the link below.

http://www.victoriassecret.com/order-status/ [DISABLED]

Jennifer, we appreciate your patience while we attempt to resolve this matter.  You’ve chosen Victoria’s Secret. We consider that a privilege. So, if there is anything else with which we can further assist you, please be sure to email or call us at any time.

Order #xxxxxxxx

Sincerely,
Carol W.
VictoriasSecret.com Customer Service

And then, right on cue, I received my package. AND I didn’t have to pay additional shipping charges due to my error.

In fact, this is just the latest of a string of great service I’ve received from the company in the past month. Right before J’s 30th birthday, I tried to purchase the Sequin Lace Dress [no longer available online]. Unfortunately, they had just run out, so instead I purchased this dress, which is the same cut, sans sequins. The next day, the dress I wanted was available again so I purchased that too, thinking I’d have to eat the cost of the first dress. But to my surprise, Victoria’s Secret has an amazing return policy- drop off web or catalog orders to any of their locations. My return was processed quickly.

My second experience was just last night. Yesterday, I had stocked up on some lotion and body care, knowing I wouldn’t be able to get any of their lotion in China. When I got home, I had received a $20 rewards card from them in the mail. Due to previous experiences with less-than-efficient companies, I was 80% sure that I wouldn’t be able to redeem the rewards card without having to first return everything and then repurchase. But after a brief call, I was told that all I have to do is bring in my receipt and the rewards card and BOOM! 20 bucks off my total.

I’ve been a loyal Victoria’s Secret customer for over a decade. I love everything about VS- the story, products, marketing, branding, and now their customer service.

By the way, I recently started purchasing their outer clothing items online, and will post up some reviews very soon.

Signed,

One very satisfied Victoria’s Secret customer

Through the looking ring

Look deeper

All my friends know the lowrider

I found this old picture from a lowrider car show in 2005!! Check out the fancy paint job.

Be happy

Can you watch this without smiling? I can’t.

3 year goal: Visit Sweden

Swedish Flag

I took a quick break from the grind to satisfy my craving for my latest obsession- Sweden. I follow quite a few Swedish bloggers, even though I have no idea what they’re saying. I fear Google Translate doesn’t do a good job because one post from Kenza was translated to “Little Shits” when referencing young kids. LOL! Or maybe that’s what she really said. Either way, it’s a funny win.

Today, I’ve been on VisitSweden.com. I’ve said this before, and I’ll say it again- I want to go to there! I’ll admit that I really know absolutely nothing about Sweden, aside from visiting websites geared towards potential tourists. But it looks so beautiful. And the food! And the landscape! And the architecture! And the food! Yes, I know I said it twice.

View over Old Town/Gamla Stan in Stockholm | Ola Ericson/imagebank.sweden.se

I know I’m not the only one with an insatiable curiosity. I can learn about a country across the world that I’ve never visited, chat with people in Malmö, watch movies and read books from Swedish directors and authors, take language lessons from a Swedish tutor in Sweden. Imagine what it would have been like 50 years ago? I feel incredibly lucky to be alive in this era. Thanks to technology, the world is so much smaller. *waving to my readers in Sweden*

Heck, *waving to my readers everywhere*

I may not be able to afford a visit this year, but I’m setting myself a goal to visit Sweden in 3 years. Who knows? Maybe in 3 years the title of this blog will be It Pleases Me – An American girl living in Sweden. Imagine that!

What countries do you want to visit? And what steps are you taking to realize that dream?

Working with the Peekster

Working hard

Hard at work with P. Kitty- a.k.a. Peekster, Peekenhiemer, Peekabitch, PeekyPoo, KeeKee, PeeKee,Peeks, K. Piddy, Bitch Cat.

Today I’m catching up on Gizmospring.com, which we launched (beta) last week- just in time for the new year! So if your new year resolution is to stop saying, “Someone should make…” and instead be that someone “who makes…”, Gizmospring.com is just what the doctor ordered.

Everyone has a good idea for a product at some point in their lives. But after some research on the steps needed to make those ideas to reality, many give up. And it’s totally understandable. Designing, engineering, and manufacturing a “big idea” takes a lot of work, headache, money, and time- especially if you want to manufacture overseas. Which is precisely why we started Gizmospring.

Wiring up our sign, November 2011

Gizmospring brings together designers, engineers, and prototype makers from all over the world into a single virtual design center. We pool our creative talents to give inventors and small businesses access to professional level services which was only previously available to big corporations with deep pockets.

We have 4 packages available, depending on the level of support you require. Just looking for concept designs for your Kickstarter page? Try the Genius Package. If you need engineering files, the StartUp Package is perfect for you. If you want a market analysis, a personal PM, and a physical shape prototype, check out our Direct Marketing Package. If you want all of the above plus advanced engineering, package design, and marketing material (catalog ready images, video demonstration of your product), our Enterprise Package is exactly what you need. Now anybody with a great idea can create products that can take the market by storm.

So what are you waiting for? Take that idea of yours from the napkin to the shelves!

Happy New Year!

Ringing in the new year with close friends.

What are your New Year resolutions?

Skyrim Violin Cover

My favorite YouTube violinist is at it again. This time, he covers Skyrim.

I’d like to note that I’m eating my left over steak dinner as I watch this, and I feel pretty epic.

Follow Jason Yang on Twtter @jasonyangviolin

You can follow me too @JennyPurr

How to put me in the mood- Red meat

Tipsy Jen is tipsy

Gawd, I love Seattle! Donny and Debbie treated us out to dinner at the Met last night to celebrate J’s 30th birthday. We shared a seafood platter and a bottle of wine. I had an 18oz ribeye and a “Seahawk” cocktail. Basically, last night I devoured things I haven’t devoured in over a year.

There’s something about enjoying bloody, red meat with red wine that kinda puts me in the mood to see everyone naked. I pretty much wanted to eat everyone in the restaurant alive. So if you were at the Met last night, I apologize for the eye-fuckage. It was primal. >=9

After the Met, we stopped by The Grill on Broadway for some Long Island iced tea. According to Donny, no one makes a Long Island like this place. I would have to concur, because my order came in a carafe. It was strong as fuck, hence the tipsy iPhoto session above.

On my 2nd carafe

If you’re ever in Seattle, I highly recommend you get primal too.

The Metropolitan Grill

The Grill on Broadway

 

  • About JennyPurr

    Co-founder of MiKandi
    Designer at Key Toys
    American expat in China
    Obsessed with Sweden
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